Privacy Policy
1. INTRODUCTION
The right to privacy, and in particular the right to protection of personal data, is one of the values of FLUIDRA COMMERCIALE ITALIA, SpA, a company belonging to the Fluidra Group, (hereinafter: FLUIDRA ITALIA) and is included in our Code of Ethics.
The purpose of this policy is to explain how FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS to whom we entrust our leads will treat the personal data that may be collected through the different forms that can be found on the website www.piscinelagetto.com. Your personal data will be treated confidentially and only for the purposes for which you have consented, as explained below in this General Privacy Policy and in each of the Basic Privacy Information of the different forms.
2. COMMITMENT TO PRIVACY
FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS undertake to comply with the general data protection regulations and rules of the European Union and the data protection regulations in force at all times, being a priority objective for FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS.
For this reason, FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS have decided to implement the following principles, with privacy as the basis and for which all processing is configured.
Transparency in data processing is one of our priorities, so whenever we collect personal data about you, we will duly inform you in the corresponding privacy policy about the purposes of such processing.
We will always process the data strictly necessary to carry out the reported processing.
We will never force you to provide personal data, unless it is really necessary to provide the service you request.
Whenever possible, we will provide simple means for you to control your personal data.
Your information will not be transferred, sold, rented or made available in any other way to third parties, except to those service providers of FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS, who perform certain activities for FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS, but who in no case process the data for their own purposes. Some of these suppliers may be outside the European Union, as indicated in the "International Transfers" section.
3. PURPOSE, LEGAL BASIS AND DATA RETENTION PERIOD
FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS collect your personal data in order to handle your requests and offer you the services and products in which you may be interested. Depending on your interaction on the page, we process your personal data for the following purposes, for example:
Purpose | Legal Basis | Data storage period |
1. Respond to your requests, concerns or questions made through the available channels. To offer after-sales service should it be required in relation to products purchased through this website.
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The legal basis is Fluidra's legitimate interest in responding to your requests.
The legitimate interest for Fluidra is to be able to establish a potential pre-contractual relationship with the data subject, thus being able to know precisely what the data subject's needs are. The opportunity for the data subject is to receive clear and specific information about the questions or requests asked. For more information on legitimate interest, please refer to section 4 of this Privacy Policy. |
All data provided will be processed for the time necessary to fulfil the user's request or demand. |
2. To improve our websites, services and products and provide better content and services. | The legal basis for strictly necessary cookies is Fluidra's legitimate interest in providing a better user experience on our website. The legitimate interest for Fluidra is to provide a good quality website. The opportunity for the data subject is to be able to receive a quality experience by browsing the website. Please note that in order to establish the legitimate interest, an assessment was carried out in which our interests as a data controller, as well as the interests of third parties, were analysed and in which it was concluded that our legitimate interest in the processing outweighs the interests, rights and freedoms of the users. You can request further information on the assessment of legitimate interest by contacting the Data Protection Authority at the address given in Section 7. We also take this opportunity to remind you that there is a right to object to processing based on legitimate interest.
Similarly, the basis of legitimacy of advertising cookies is the presence of the user's consent. For further information, please refer to the Cookie Policy. |
For more information, please see the Cookie Policy. |
3. To send you communications about our products based on your interests, and to carry out telemarketing and sales promotion activities. | The legal basis is the presence of consent via the cookie consent management platform, or by filling in the specific form on the website. | Your data will be processed until you unsubscribe or until Fluidra determines, by any means available to it at any given time, that you are no longer interested in the products offered. In any case, you can unsubscribe from this type of communication at any time, as indicated in the following paragraphs.
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On some occasions it may be necessary to process your personal data in order to comply with legal obligations or in connection with any contractual relationship we may have with you.
In all other cases, and where appropriate, we will ask for your consent to process your personal data and information.
4. INTERNATIONAL TRANSFERS
FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS, as an internationally operating entity, have international suppliers that may provide their services outside the EU, so it is possible that your data may be processed outside the European Union or the European Economic Area.
In any event, FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS will ensure that such data processing is always protected by appropriate safeguards, which may include:
- EU-approved standard clauses: these are contracts that have been approved by the European regulator and provide sufficient guarantees to ensure that processing complies with the requirements of the European Data Protection Regulation.
- Third-party certifications: e.g. Privacy Shield, a framework agreement between the EU and the US establishing a standardised framework for data processing in compliance with the requirements of the European Data Protection Regulation.
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DATA PROCESSING ACTIVITIES BASED ON LEGITIMATE INTEREST
In accordance with the second section of this Privacy Policy, FLUIDRA ITALIA may process data based on legitimate interest.
In order to establish the legitimate interest, an assessment was carried out in which our interests as a data controller, as well as the interests of third parties, were analysed, and in which we concluded that our legitimate interest in the processing outweighed the interests, rights and freedoms of users.
You may request further information on the assessment of legitimate interest by contacting the Garante per la Protezione dei Dati Personali at the address indicated in section 7 of this Privacy Policy. We also take this opportunity to remind you that there is a right to object to processing based on legitimate interest.
6. DURATION OF THE PROCESSING PERIOD AND DATA RETENTION
We at FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS are committed to processing personal data when it is genuinely useful to us and we can offer you a quality service through its use. For this reason, we will make all reasonable and appropriate efforts to minimise the period of processing and storage of personal data.
In this sense, we will inform you in each data acquisition form of the intended period of processing and/or storage of your personal data.
In any case, and even if you ask us to delete your data, we may keep them, under a secure archive, for the period necessary to fulfil our legal obligations and to make them available to the competent authorities in the various cases of application.
7. EXERCISE OF RIGHTS AND ENTITLEMENTS BEFORE THE COMPETENT SUPERVISORY AUTHORITY
As a result of the processing of personal data by FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS, you are guaranteed a number of rights under current legislation. Below, we offer you a summary explanation of each right, to facilitate your exercise:
- Right of access: you have the right to know what personal data we process about you and the purposes for which we process it.
- Right of rectification: your data will always be yours and, as such, you can request rectification at any time if the data in our records are incorrect.
- Right of deletion: you can request, at any time, the deletion of your personal data from our files. However, and as indicated in the section on data retention above, please note that, under certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
- Right to object: you may object to the processing of your data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case.
- Right of restriction of processing: it is possible to request the restriction of processing in the following cases:
If you believe that the information we keep about you is not correct or accurate;
In case you feel that we are not processing your data legitimately, we prefer to limit the processing of your data to their deletion;
If the data we retain is no longer necessary for us according to the purpose for which we collect it, but it is necessary for us to retain it in order to file any legal claims;
If you have exercised your right to object to any processing, you are awaiting a reply from us.
- Right to portability of your data: you have the right, where technically possible and reasonable, to request that the personal data you have provided to us be disclosed directly to another controller. If possible, we will provide your data directly to that other controller, but if not, we will provide you with the data in a standard format for transfer.
As long as we process your data on the basis of the consent you have given us, you may revoke it at any time, without any consequences for you, according to the right exercised, but we may no longer be able to provide you with certain services.
The exercise of your rights can be made effective by contacting FLUIDRA ITALIA by e-mail, which must be sent to dataprivacy@fluidra.com, enclosing a copy of your identity document. Similarly, you can inform THE PISCINE LAGHETTO DEALERS by sending an ordinary letter, accompanied by proof of identity, to its registered office.
In addition, if you consider it necessary, you can contact our Data Protection Officer at dataprivacy@fluidra.com.
If you do not wish to exercise a specific right, but need to ask a question or make a suggestion regarding the processing of your personal data, you may also contact the addresses provided for the exercise of rights.
In addition, you may lodge a complaint with the competent supervisory authority if you consider that FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS have processed your personal data in violation of this Privacy Policy or any other related legislation in force.
Italy stated that the competent authority is the Garante per la Protezione dei Dati Personali (Privacy).
8. PRIVACY AND SECURITY IN DATA PROCESSING
Your personal data is very important to us and we undertake to treat it with the utmost confidentiality and discretion and to implement all security measures we consider appropriate and reasonable.
In this sense, FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS declare and guarantee that they have established all the technical means at their disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by users.
9. SOCIAL NETWORK
Social networks are part of the daily lives of many Internet users, and for them we have created several profiles of FLUIDRA ITALIA and so have THE PISCINE LAGHETTO DEALERS.
All users have the possibility to join pages or groups that FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS have on various social networks.
However, please note that unless we directly request your data (e.g. through marketing actions, competitions, promotions or any other valid way), your data will belong to the corresponding social network, so we recommend that you carefully read its terms of use and privacy policies and make sure that you configure the data processing preferences of that social network.groups that FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS have on different social networks.
10. SENDING COMMERCIAL COMMUNICATIONS
FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS, as part of their promotional activities, may provide registration or subscription resources for the company's commercial newsletters. These resources will always be subject to your consent to be sent.
If you authorise us to do so, FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS will send you information about their products, activities and services personalised according to your tastes and preferences.
By approving this privacy policy you allow FLUIDRA ITALIA AND THE PISCINE LAGHETTO DEALERS and any external suppliers, such as call centres with operators located in Italy, to contact you via newsletter or telephone to verify your actual purchase intention or to verify your purchase of LAGHETTO POOLS products from resellers.
You may revoke your consent to receive commercial communications at any time by using the link or button for this purpose in each of the communications, or by communicating your wish to revoke your consent through the following channels:
(I). Email you should send to dataprivacy@fluidra.com and to the e-mail of the RESELLER IN THE TERRITORY
(II). Ordinary mail addressed to FLUIDRA Avda. Alcalde Barnils, 69 - 08174 Sant Cugat del Vallès (Barcelona) | Spain and to the registered office of the RETAILER ON THE TERRITORY
11. AUTOMATED DECISIONS AND PROFILING
For some services, we may process your personal data by automated means. This means that certain decisions are made automatically without human intervention. For example, if you have selected products in your shopping cart, communications informing you that the product is still available.
Other processing we may carry out is the creation of a profile in order to predict your web behaviour, showing you on the main page products that may be of interest to you, based on the preferences you have shown through your browsing or information obtained through cookies. For further information you can contact us at dataprivacy@fluidra.com.